Archive for 'Business relationships'

Magic bullets in management consulting

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“I like to con people. And I like to insult people. If you combine “con” and “insult”, you get consult,” observes Dogbert, a comic-strip character. Over the years, I’ve heard a lot of interesting and disturbing stories from organizations about their experiences with management consultants. Business often doesn’t have a very good impression of consultants, and for good reason.  Anyone can become a management consultant if they can sell the perception of ‘expertise.’   Barriers to entry are low and people ...

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Trust is the glue and the only thing that matters in business relationships

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Trust is the firm belief in the reliability, truth, ability, or strength of someone or something.  Business relationships hinge on the perceived value that the relationship will bring to commercial transactions and how that relationship will support the customer to get a job done and look good. Although many of the social niceties (e.g. How are the kids? We should get together for a golf game, etc.) are extended to a business relationship, the relationship is only based on trust.  ...

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