“I like to con people. And I like to insult people. If you combine “con” and “insult”, you get consult,” observes Dogbert, a comic-strip character. Over the years, I’ve heard a lot of interesting and disturbing stories from organizations about their experiences with management consultants. Business often doesn’t have a very good impression of consultants, and for good reason. Anyone can become a management consultant if they can sell the perception of ‘expertise.’ Barriers to entry are low and people ...
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